Fares and Tickets
We have a range of ticket options to suit most people, whether you want to travel for one day or longer period
Youth Ticket for 11-19 year olds
Getting young people from A to B has never been easier with the Chalkwell Youth Card. Buying a Youth Card from us means that there are no restrictions on times of day or days of the week that you can travel on our buses within Kent and Medway.
Adult Saver tickets
Our great value Adult Saver tickets give you unlimited travel within Swale or Swale and Medway, and are your best bet if you are travelling more often.
For work, shopping or leisure, we've got it covered.
Children under 5 will be carried free of charge when accompanied by a far paying passenger, up to a maximum of four children per fare payer. Fifth and subsequent children will need to pay the appropriate fare.
Children 5-16 or 16-18 in full time education can purchase child fares after 0900 Monday to Friday and all day at weekends. Child fares are charged at 50% of the equivalent adult fare.
We accept Kent County Council Young Person’s Travel and 16+ passes subject to times stated by KCC. Outside of these times the full equivalent fare will be charged.
English National Concessionary Travel Passes
We also accept ENCTS passes between 0930 and 2300 Monday to Friday and all day at weekends. Outside of these times the full equivalent fare will be charged.
We accept Discovery and PlusBus passes.
Carriage of Dogs
Dogs will be carried at the driver's discretion and free of charge provided they are on a lead.
Summary Terms and Conditions
Tickets are not transferrable and are issued subject to Company terms and conditions.
Tickets must be produced on request or the appropriate fare must be paid, which is non-refundable
Chalkwell are committed to making bus services accessible to as many people as possible and we adhere to the guidance set down by the Confederation of Passenger Transport UK (CPT).
Class 2 scooters with 3 or 4 wheels may be carried on buses provided that they are no more than 600mm wide and 1000mm long. The rider and the scooter combined must weigh no more than 300kgs, which is the safe working limit of the access ramp. Class 2 scooters are generally 65kgs, which leaves 235kgs for the occupant (roughly 37 stones).
Users should put their mobility scooter in the designated wheelchair space, reversed up to the backrest. The scooter motor must be switched off and the scooter parked in gear to avoid movement. If the wheelchair space is already occupied by a wheelchair, it will not be possible for the scooter user to travel.
Class 3 scooters are bigger and can not be carried. Class 3 scooters are generally capable of travelling 6-8mph and must be fitted with front/rear lights, hazard warning lights and a manual brake.